Let's Start with the Basics

To join, let's first create a Livongo account. Enter information for the person who will be using Livongo. We keep your data secure and protect it like its our own.

Legal First Name * First name is required

Legal Last Name * Last name is required

Email Address * Please enter a valid email address

Password *

At least 8 characters

At least one uppercase letter

At least one lowercase letter

At least one number

At least one special character

Mobile Phone Number * Please enter a valid phone number

Phone Type

Date of Birth * Date of birth is required

Language

By continuing, I accept Livongo Health's Terms of Service and Privacy Policy

I agree to receive Livongo Member Messaging via text message

Shipping & Supplies

Enter your address, so we can ship you the following:

✅ An advanced glucose meter ($200 value)
✅ 150 strips (with unlimited refills)
✅ Lancing device, lancets, and carrying case

Shipping Address

Street Address * Street address is required

Apt / Suite / Floor

City *

State *

Zip Code *

Who has you covered?

Enter or search for your registration code, employer, or health plan.

Pilot Trucking LLC

PILOT-TRUCKING

Pilot Flying J

PILOT-FJ

Pioneer Natural Resources

PIONEER-NR

Searching for your sponsor didn't work?

🔵 Try entering your employer name.

🔵 Call Member Support at (800) 945-4355 or chat with us.

🔵 Look for your code in the email or mailer you received about Livongo

Who has you covered?

Search for your registration code, employer, or health plan.

Verifying coverage...

Who has you covered?

Your sponsor is:

It looks like we need more information to confirm your coverage.

We use this information to confirm your coverage only. You are not charged for joining Livongo. I am covered as a spouse or dependent.

Insurance Provider *

Member ID *

Group ID

Joining as a spouse or dependent? Add Primary Policy Holder.

Personalize Your Care Plan

Information you provide will be used to craft a personalized care plan.

History

What is your gender?

Female Male

What type of diabetes do you have?

Type 1 ⓘ Type 2 ⓘ

When were you diagnosed with diabetes?

Have you ever had an A1C check? ⓘ

Yes No

I don't know if I have had an A1C check.

Check all of the following to help manage diabetes.

Oral Medications ⓘ Insulin Injections ⓘ Insulin Pump ⓘ

I don't use medications to manage diabetes.

Checking Blood Glucose

How often do you check your blood sugar?

How often does your doctor recommend you check your blood sugar?

Setup Coaching and Alerts

Coach Notifications
A Livongo Coach can contact you when your blood glucose readings are out of target range to provide you with the support you need to help you return to a safe level.

Low Blood Glucose

A coach will contact me when my blood glucose is equal to or lower than

40 120

High Blood Glucose

A coach will contact me when my blood glucose is equal to or higher than

120 600

How would you like a coach to contact you?

Phone Call Text Message Either Phone Call or Text Message

A coach will only contact you for to a high or low blood glucose reading between 11PM and 7AM after you respond to a message on your meter. Customize

I don't want coaching notifications

Complete Your Health Profile

Let's get some basic information about you and your health.

Height

Feet

Inches

Weight

Pounds

Have you had any of the following exams?

Diabetes eye exam Foot exam by a doctor or medical professional

When was your last diabetes eye exam?

When was your last foot exam?

Do you use a Continuous Glucose Monitor (CGM) to help monitor your blood glucose?

Yes No

Other Conditions

Have you ever been diagnosed with or taken medication for any of the following?

High Cholesterol High Blood Pressure (Hypertension)

Do you smoke?

Yes No

Have you had a flu vaccine within the last year? ⓘ

Yes No

Have you ever had the pneumonia vaccine? ⓘ

Yes No

Activity and Diet

How active are you?

Regularly Active Somewhat Active Not Active

How interested are you in increasing your activity level?

Very Interested Interested by physically unable Somewhat interested Not interested Not interested and physically unable

How satisfied are you with your current eating habits over the past week?

Very satisfied Moderately satisfied Unsatisfied

How interested are you in learning more about healthy eating?

Very interested Moderately interested Not interested

Demographics

Do you identify as any of the following?

White / Caucasian Black / African American Asian Native American or Alaskan Native Native Hawaiian or Pacific Islander Spanish, Hispanic or Latino Other

✓

Welcome to the Livongo Program!

Once approved, your Welcome Kit should arrive in 5-7 days.

Go to Dashboard

Still have questions?

Sign up for a webinar with one of our Livongo coaches!

Getting Started with Livongo

March 15, 2 p.m. ET

Understanding Your Glucose Readings

March 22, 2 p.m. ET

Nutrition and Blood Sugar Control

March 29, 2 p.m. ET

Exercise Tips for Diabetes Management

April 5, 2 p.m. ET